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![Yellow cover of book titled "Crisis Talk: Negotiating with Individuals in Crisis" with illustration of a headset and sound wave.]()
Crisis Talk-Publication
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![Poster for a virtual workshop titled '911der Women' on domestic violence education scheduled for October 8th. Presented by Priority Dispatch and PowerPhone. Features photos and names of four speakers with their credentials: Dominique Mathis, Heidi Kevoe-Feldman, Dawn Shumway, and Katrina R. Harley. Details four sessions covering topics like public safety telecommunicators responding to crimes against women, domestic violence calls and education, personal stories of domestic violence, and recognizing warning signs of domestic violence.]()
Domestic Violence Workshop
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![Podcast logo with the text 'Dispatch in Depth' and icons such as graphs, charts, and data symbols in purple and yellow, with the subtitle 'an IAED podcast production'.]()
Dispatch in Depth- Podcast
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![Promotional flyer for a talk titled 'Let's talk about TALK in 911' with guest speaker Dr. Heidi Kevoe-Feldman, an associate professor at Northeastern University, on how to be a caller-centric 911 PSAP.]()
Let's Talk about Talk- Webinar
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![Two women are sitting and talking in a room with a bookshelf filled with books behind them.]()
Discourse & Rhetoric Interview
